Emirates introduces complimentary hotel and stopover options for transit passengers

One of the two flag carriers of the UAE, Emirates has introduced a new service for passengers transiting through Dubai Airport and have to wait for a long period of time at the airport. Passengers with a flight connection time of 10 hours or more can avail different stopover options now. Visas and Covid-19 travel documents are needed to avail of this feature.

The service by Emirates entitles travelers to complimentary hotel accommodation, transfers, and a visa to enter the UAE. The passengers with all cabin classes- first-class, business, and the economy, will be able to avail this service. The service has to be booked at least 24 hours ahead of the incoming flight to Dubai. Moreover, passengers arriving from one of the restricted countries must not have a transit time of more than 10 hours. Those who exceed 10 hours of transit will be asked to leave the Dubai airport.

Passengers should ensure you book the first available connecting flight from Dubai. To book a Dubai Connect service, the connecting flight on the itinerary must be the best available connection. This means that the stopover time in Dubai between the passenger’s two flights must be the shortest one available. If the connecting flight departs after another, earlier connecting flight to the passenger’s destination, then the booking does not qualify for Dubai Connect. Transit passengers coming in from Bangladesh, India, Nigeria, Pakistan, Sri Lanka, South Africa, Uganda, Vietnam, Zambia must follow all travel guidelines as per the final destination.

It’s easy to add the Dubai Connect service to your online flight booking. During the booking process, you will be notified if you’re eligible.

  • Book your flights, then use your surname and reference number to log in.
  • Go to the Manage section and choose Dubai Connect.
  • Add the service at least 24 hours ahead of your flight to Dubai.

Children below 18 years can also use the Dubai Connect service as long as they are traveling with another passenger who is over 18. With this new service, the passengers arriving at the airport no longer have to spend long hours waiting at the airport for their next flight.