WhatsApp blocked over 1.7 million Indian user accounts in November 2021: Compliance report

In the month of November, the instant messaging app, WhatsApp which has more than 400 million users in the country has banned more than 17.5 lakh which is over 1.7 million Indian accounts, said in a compliance report. Till the month of November, the app has been received 602 complaints during the period. The number of blocked accounts identified is 17,59,000 where WhatsApp took the decision to ban accounts using the abuse detection approach. 

As we know, the Indian account is identified via a +91 phone number, the ban on accounts has also been done using the detection process through this number. The abuse detection process also includes action taken in furtherance to negative feedback received from users via the ‘Report’ feature, India Today reported.

As per IT rules 2021, the blocking procedure of the accounts was done following 2 highlights: 1, grievances received from Indian users through different modes of sending grievances, such as email and snail-mail. 2: The accounts that were “actioned” through WhatsApp’s “prevention and detection methods for violating the laws of India or WhatsApp’s Terms of Service.” The new IT rule implemented in May 2021, pronounced that if a social media platform has more than 5 million users, it must submit a compliance report every month.

In addition, the Facebook-owned company had earlier said that more than 95 percent of the bans were due to unauthorized use of automated or bulk messaging (spam). Over 2 million Indian accounts were banned by WhatsApp, while 500 grievance reports were received by the messaging platform in October. In November the 602 reports from users who had registered with an Indian mobile number. The maximum appeals made by users were to demand a ban on accounts, and the number of which stands at 357. WhatsApp took action on only 36 out of 357 accounts and banned them. The total number of banned accounts, which is 17,59,000, includes these 36 accounts.

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Moreover, WhatsApp also allows users to themselves block accounts. When you block someone, then your last seen, online, status updates, and any changes made to your profile photo will no longer be visible to contacts you’ve blocked. Messages, calls, and status updates sent by the contact won’t show up on your phone and won’t be delivered to you.